A retirement village operator or association generally employs an on-site Village Manager to look after the day to day running of the retirement village. The Manager’s responsibilities can include administration, event management, social activity coordination, maintenance, repairs, book keeping and owning the internal dispute resolution process. Residents also have a say in the running of a retirement village. Part 6 of the Retirement Villages Act 1986 (Vic) makes provision for residents to form resident committees to represent the interests of residents, and hold voting rights when decisions impacting the majority of residents need to made. If there is an owners’ corporation, the corporation has the same powers as a Resident Committee. The contract provisions will determine the voting rights ratio of the retirement village owner / operator and the Resident Committee.
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